Booking Cancellation Rules

Your confirmation letter will contain details of your cancellation terms and conditions. But for your reference, the booking cancellation terms and conditions are as follows:

1. If cancelled between 42 and 21 days prior to arrival, there will be a cancellation fee equal to 50% of the Points value of the reservation. 

2. If cancelled within 0 to 21 days from the occupation date, there will be a cancellation fee equal to 100% of the Points value of the reservation. 

3. If the reservation was originally made using Points that would have expired, and the same reservation is subsequently cancelled, then these Points will expire. 

4. Where applicable, regardless of occupation date, a 50% penalty of the exchange fee will apply.